This Privacy Policy applies to the Kaaya-offline.comKaaya-offline.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.Kaaya-offline.com and other offline sources.
This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.Kaaya-offline.com is a property of K-Green Life Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at KHASRA NO. 6KA, VILLAGE TILWADI, POST TILWADI, Dehradun, Uttarakhand, 248159
Information we collect
We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country and ip address.Payment and billing information. We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner RAZOR PAY.
Information you post.
We collect information you post in a public space on our website or on a third-party social media site belonging to Kaaya-offline.com.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Why we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with your our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail
How do we use cookies and other tracking tools?

If our website tracks personal information through the use of cookies, it would be through third-party services, such as Google Analytics or other applications offered through the Wix App Market, they may be placing cookies or utilizing other tracking technologies through Wix´s services. They may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy. To see what kind of cookies they may be using in our site, click here

Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscriber@Kaaya.org. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. Third party sitesIf you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.Grievance OfficerIn accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below
:MS Manju Kumain
Kaaya Nature Cafe
Village & Post Tilwadi
Phone: +91-8077264976
Email: contact@kaaya.org
If you have any questions about this Policy or other privacy concerns, you can also email us at santosh@Kaaya.org 
Updates to this policy
This Privacy Policy was last updated on 15.07.2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website.
Please check our site periodically for updates.JurisdictionIf you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use.
In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.